MC
Michael C

1 reviews | Active since Oct 2013

04 May 2017, 20:01

Dstv Not deducting Account

<p>Please can someone explain tonme why my account has not been debited.. And when i log into my online account it says im on payment plan of R2865.. Please can someone someone sort this out or call me and explain why and how can i pay this</p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 May 2017, 07:52
Official

Dear Michael

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice : Hello Peter team

DStv (MultiChoice)
DStv (MultiChoice)'s reply05 May 2017, 13:03
Official

Good day Michael

In the interest of assisting you, our Price Lock team will contact you shortly.

Please feel free to contact us if you require any further assistance.

Kind regards

Dinah

DStv (MultiChoice)
DStv (MultiChoice)'s reply09 May 2017, 11:57
Official

Good day Michael

We received feedback from our Price Lock team. It has been advised that they could not get hold of you.

An overdue balance comes from the two unpaid debit orders for both March and April 2017. Furthermore, this balance includes billing for the current month May 2017.

Please make a manual payment R3745.00 for the balance owed to bring your Price Lock account into the zero balance.

If you require any further assistance, please do respond back.

Best regards

Dinah