DSTV not contacting you to resolve account, just continue billing

After previous Hello Peter complaint, DSTV rep**** my account will be adjusted as I will be contacted. No one contacted me. I queried my balance on 27/02/18 on the Hello Peter complaint. No Reply to date. DSTV disconnected this morning. Contacted customer centre, and payment plan dept must contact me so I can ask where amounts are from. Plus now being charged R99 for Showmax subscription which is supposed to be free on Premium. Did recon on account with queries and now waiting once again for someone to contact me, because I cannot contact the price lock department directly. They must phone me. Ridiculous!!!!!!!! 674.90 ????? 77.24 ???? -28.00 ???? -674.90 ???? -77.24 ???? 28.00 ???? -899.00 Incorrect D/O SHOULD MOVE TO RESIDENTIAL ACC -29.00 29.00 MUST REVERSE!!!! Access Fee 80.00 -80.00 DStv Premium Subscription 699.00 -699.00 Explora Premium Installation Payment Plan R899 Instalment 149.00 -149.00 Why charge for Jan 18 as the contract ended 31 Des 17? SMS to prove -899.00 PAID R149 OVER AMOUNT DUE. CREDIT?? -29.00 Access Fee 80.00 DStv Premium Subscription 699.00

Reconnection Fee 50.00 NOT GOING TO PAY AS WE ARE BUSY WITH THE ACCOUNT TO SEE WHAT DSTV DID!!! Access Fee 19.83 DStv Premium Subscription 184.10 R99 Showmax with Premium discount: 0.00 -82.07 ShowMax Subscription 99.00 Free on Premium-REVERSE!!! R99 Showmax with Premium discount: 0.00 DStv Premium Subscription 761.79 Access Fee 82.07 -674.90 CREDIT FROM PAYMENT PLAN-WHY NOT R899 D/O AMOUNT?? -77.24 CREDIT FROM PAYMENT PLAN-WHY NOT R899 D/O AMOUNT?? 28.00 WHAT IS THIS AMOUNT FOR??? R99 Showmax with Premium discount: 0.00