SN
Sivuyile N

1 reviews | Active since Oct 2016

19 Apr 2021, 21:11

DSTV not compatible with Qled TV

DSTV Now app not compatible with Samsung Qled TV 2020 model, the channels keep disappearing all the time. I reported the matter to Multichoice and they couldn’t solve it except to tell me to log out and back in. The app is useless

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Apr 2021, 22:08
Official
Hi Sivuyile, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Apr 2021, 19:50
Official
Hi Sivuyile, 

At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.

We have sent an email to *** requesting details so that we can resolve the problem. 

Kind regards 
DStv: Hello Peter Team