DM
Donny M
1 reviews | Active since Oct 2009
10 Jan 2024, 07:04
DSTV not a trustworthy Service Provider
I cancelled my subscription and waiting on a refund from DSTV. They emailed to notify me I needed to provide proof of payment and copy of my ID which I did on the 4th of January and said the refund will take 24 hours to 72 hours to reflect in your account. Today is the 10th of January, no refund as yet. DSTV please provide feedback on ENQUIRY REFERENCE NUMBER: ***0.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
10 Jan 2024, 07:24Hi Donny,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply10 Jan 2024, 07:24
Official
Hi Donny,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DM
Donny M's updateReviewer Update
11 Jan 2024, 08:09It's been a week now DSTV and no refund as yet, they just keep letting me know it's been processed. DSTV you need to review your company values and take care out of it because you definitely don't care about your customers.
DM
Donny M's update11 Jan 2024, 08:09
Reviewer Update
It's been a week now DSTV and no refund as yet, they just keep letting me know it's been processed. DSTV you need to review your company values and take care out of it because you definitely don't care about your customers.
DM
Donny M's updateReviewer Update
16 Jan 2024, 07:43DSTV, not sure why a refund would take so long to process but I have eventually received my refund today. I probably need to change my heading of this post to say you are a trustworthy service provider.
Thank you DSTV Team.
Thank you DSTV Team.
DM
Donny M's update16 Jan 2024, 07:43
Reviewer Update
DSTV, not sure why a refund would take so long to process but I have eventually received my refund today. I probably need to change my heading of this post to say you are a trustworthy service provider.
Thank you DSTV Team.
Thank you DSTV Team.