DSTV not a Company to deal with.

I think DSTV is one of the worst Service people to deal with. They apologize very nicely which means nothing as the poor Help Desk person is taught to apologize. MY DSTV is paid by Debit Order which means DSTV get their money when they run the Debit Orders. Today they ran it late, (2:00H on the morning of the 6th. Which means it was supposed to go off on the 5th so my DSDTV service was cut off due to no payment. I then had to phone in and had to go through a long discussion about the payment. I then had to send proof of the Debit Order that went off as a PDF file so they could verify the Debit Order payment. Why must the Client prove the payment if they have the systems to do that. DSTV Management does not care about their Client's at all. I can say that because every interaction with DSTV has been a bad, bad experience.