Dstv nonsense

Dstv is always making me pay extra fees On the 20th of this month I paid, yet they discontinued my viewing saying that I'm owing them, every month I'm calling them Now they are saying I must pay R261 mind you my subscription is R30 plus PVR is R125 how did I end up up owing them If u get a chance stay away from Dstv it's nonsense shem