JB
Joanne B
1 reviews | Active since Apr 2013
03 Feb 2020, 18:57
Dstv non existent service
You cannot complain about the service because there isn't any. They could not resolve my problem decoder yesterday so I got a new one today. I have tried to phone them 13 times and been cut off 13 times. The What's App keeps on asking me which package I want even thoughI asked to clear a code. I think after about 30 years I will be cancelling my subscription. I don't need this kind of poor service.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
04 Feb 2020, 08:39Hi Joanne,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Feb 2020, 08:39
Official
Hi Joanne,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team