DSTV (non) Customer Service

Hello . My debit order didn’t go through in June but I paid immediately via my debit card . My new preferred method of payment is by card . I got a sms today saying my debit order didn’t go off for a second time and my service has been cancelled. When I click on the link to make a payment the total is R2098 which means they haven’t processed the June card payment . I’ve been trying to talk to ‘a human being ‘sine 16:00 but there is No WAY one gets to talk to a person to sort this out. The call centre’s automated response just goes around in circles . This is really ridiculous.