BH
Beverley H
1 reviews | Active since Dec 2014
12 May 2025, 13:12
DSTV - NO SERVICE - WASTE OF TIME - USELESS!!!
NIGHTMARE TO DEAL WITH. SPENT 4 HOURS LAST NIGHT, WRT A E48-32 ERROR. SAME THING THIS MORNING, GO OUT WITH MY DECODER TO UMHLANAGA TO CHECK IT- THEY REPLACE THE DECODER - NOW BACK INSTALLED AND SAME PROBLEM! NOW TRYING TO GET THROUGH TO INSURANCE TO LOG A CLAIM SO THEY CAN PUT OUT A JOB CARD - IMPOSSIBLE TO GET THROUGH TO INSURANCE TO DO SO! NUMBER 72 IN THE QUEUE. GO ON LINE ON THEIR WEBSITE TO ASK FOR HELP - IMPOSSIBLE TOLD TO PHONE THE NUMBER I CANNOT GET THROUGH TO!!!!!!
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Beverley H's updateReviewer Update
13 May 2025, 10:50Not a peek out of DSTV!!!!! Just phoned them, I am told it takes 48hours to lodge an insurance claim - and then 3 -4 days for a service provider to attend to my fault. I asked if I got a reduced bill for the days that I do not have viewing, I was told that I can cancel my subscription and then take out a new one when the service is up and running ... have you ever heard of such ********!!! They must be loosing so much money now with Netflix as preferrence that they don't even care what is being reported about them.
BH
Beverley H's update13 May 2025, 10:50
Reviewer Update
Not a peek out of DSTV!!!!! Just phoned them, I am told it takes 48hours to lodge an insurance claim - and then 3 -4 days for a service provider to attend to my fault. I asked if I got a reduced bill for the days that I do not have viewing, I was told that I can cancel my subscription and then take out a new one when the service is up and running ... have you ever heard of such ********!!! They must be loosing so much money now with Netflix as preferrence that they don't even care what is being reported about them.