DSTV= No SERVICE

This company is begging for its customers to switch to netflix, i am convinced of this. So I received my Explora 3 decoder yesterday after they sold the price lock deal to me. 24 hours later, it is not working. It says my smartcard is not linked with the decoder. I called in probably 10 times each call over 20 minutes. My query was escalated 4 times, I emailed, I sent a query on facebook and yet I was still not activated. I told them to cancel the price lock, reset my services back to my old decoders and come collect this device. Now my PVR services are not working. There is always an issue with these guys and they either have *********** staff or they have outdated systems that cannot keep up with the technology, I am seriously considering joining netflix, Id rather stream sports then to put up with this kind of service. This is my second complaint about this company in 3 months, last time was also about their decoders and service. Stay AWAY!!!! My customer number is ********** 6