TN
Tim N

1 reviews | Active since Jan 2013

09 Sept 2022, 15:50

DSTV: No response!

Shocking - lack of response from the online chat channel. Trying to simply get my decoder number changed, and the new one activated. No response from them!!!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Sept 2022, 15:51
Official
Hi Tim, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
TN
Tim N's update12 Sept 2022, 13:46
Reviewer Update
Within about 20 minutes of leaving this poor review on HelloPeter, DSTV called me and immediately resolved the matter. For this I am grateful. However, DSTV should have solved the matter before it needed me resorting to HelloPeter.