1 reviews | Active since Nov 2017
Dstv no more, please!!!
I have been unable to cancel my subscription with Dstv. I phoned multiple times through to their call centre in an attempt to cancel my subscription. Each time I get told that the matter will be escalated and that someone will phone me. Not a single person has contacted me. It is a terrible business model if they want to make it impossible for people to cancel their services. I don’t want Dstv anymore!!! I am reading through other peoples reviews and it is clear that Dstv is unable to communicate with upset client in a way that resolves their issue. I can even see the standard message that I will get from them to this complaint: "Hi AJ, We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible. Kind regards, DStv: Hello Peter Team."
Wish me luck, maybe someday I can be Dstv free!!!
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Our intention is certainly not to provide a sub-standard service to our customers.
Records indicate the services are scheduled for a cancellation. The cancellation will be effective on the 20.12.2019.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Our intention is certainly not to provide a sub-standard service to our customers.
Records indicate the services are scheduled for a cancellation. The cancellation will be effective on the 20.12.2019.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,