1 reviews | Active since Aug 2020
DSTV no help with Disney+, SO INCOMPOTENT.
Dstv no help with disney plus, Disney sais they have not received payment from DSTV that is linked to cell number. DSTV refuse or is totally incompotent of resoving the situation, in the mean time Im paying DSTV monthly for Disney+.
History of complaints. Monday 20th Jun 2022 #INC-***
Tuesday 21nd Jun 2022 Monica Ref : #INC-***
Thursday 23rd Jun 2022 chat to Sindiswa, no feedback!
Monday 27 Jun 2022 Thandeka Modise, excalate to MS Grace for Fast track. No Feedback Tuesday 19 July 2022 Lesedi, "all Preveois ref has been resolved" new FastTrack Ref #INC-*** Disney + escalation number
In the mean time they do charge me for the service.
Does anybody have the correct Umbutsman and Cunsumer act contact to lodge a complaint
SUCH BAD SERVICE
Regards Melvan
The good side of this is. Everytime you call you through to a different person assisting you... eventually you get through to some one that actually know how to resolve a problem. After a month of agony I got through to a lady called herself Gloria. Welldone Gloria welldone. !!! You sorted my problem within 5min. I wish everybody is so well trained as you are. Thank you
For the rest of DSTV call centre. You need to get a system where a client can call the same person for unsolved problems.
DSTV please call me again , or leave a name and nuber on voicemail so that lI can call ypu back. BE ACCOUNABLE. Dont be scared to put a name and number on your replies.
DSTV TEAM is not a person.
I would like to know if you will give me credit for charging me for a service you didnt deliver/provide.
Kind regards
Melvan
The good side of this is. Everytime you call you through to a different person assisting you... eventually you get through to some one that actually know how to resolve a problem. After a month of agony I got through to a lady called herself Gloria. Welldone Gloria welldone. !!! You sorted my problem within 5min. I wish everybody is so well trained as you are. Thank you
For the rest of DSTV call centre. You need to get a system where a client can call the same person for unsolved problems.
DSTV please call me again , or leave a name and nuber on voicemail so that lI can call ypu back. BE ACCOUNABLE. Dont be scared to put a name and number on your replies.
DSTV TEAM is not a person.
I would like to know if you will give me credit for charging me for a service you didnt deliver/provide.
Kind regards
Melvan