EW
Euwen W
1 reviews | Active since Sept 2020
12 Jul 2022, 18:37
Dstv no help with disney plus
Again the same problem with these people they take your money for payment for disney plus and then it takes 3 weeks again for them to come back to me to assist me. Again they took my payment for disney plus and shows me that i do not have an active subscription and when trying to get help they tell me it will be escalated. Can someone please come back to me today please cos seriously i am not going to wait 3 weeks again with no help please. Bad very bad
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
12 Jul 2022, 19:02Hi Euwen,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply12 Jul 2022, 19:02
Official
Hi Euwen,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
EW
Euwen W's updateReviewer Update
13 Jul 2022, 20:30Good day
Again im waiting like a fool for your people to get back to me with regards to this disney plus. Im taling you to my laywers and ombudsman and BCCSA tomorrow because i seriously cannot have the same problems every month after payment was received and then you take your sweet time to get back to people and in the mean time my money that i paid gets taken for a fool because i cannot watch anything and then on top of that when you done helping me at the end of the month again i must make a new payment and nothing gets done or given back for the 3 weeks i could not watch anything. Im done and fed up im taking everythint further tomorrow
Again im waiting like a fool for your people to get back to me with regards to this disney plus. Im taling you to my laywers and ombudsman and BCCSA tomorrow because i seriously cannot have the same problems every month after payment was received and then you take your sweet time to get back to people and in the mean time my money that i paid gets taken for a fool because i cannot watch anything and then on top of that when you done helping me at the end of the month again i must make a new payment and nothing gets done or given back for the 3 weeks i could not watch anything. Im done and fed up im taking everythint further tomorrow
EW
Euwen W's update13 Jul 2022, 20:30
Reviewer Update
Good day
Again im waiting like a fool for your people to get back to me with regards to this disney plus. Im taling you to my laywers and ombudsman and BCCSA tomorrow because i seriously cannot have the same problems every month after payment was received and then you take your sweet time to get back to people and in the mean time my money that i paid gets taken for a fool because i cannot watch anything and then on top of that when you done helping me at the end of the month again i must make a new payment and nothing gets done or given back for the 3 weeks i could not watch anything. Im done and fed up im taking everythint further tomorrow
Again im waiting like a fool for your people to get back to me with regards to this disney plus. Im taling you to my laywers and ombudsman and BCCSA tomorrow because i seriously cannot have the same problems every month after payment was received and then you take your sweet time to get back to people and in the mean time my money that i paid gets taken for a fool because i cannot watch anything and then on top of that when you done helping me at the end of the month again i must make a new payment and nothing gets done or given back for the 3 weeks i could not watch anything. Im done and fed up im taking everythint further tomorrow