MG
Mike G
1 reviews | Active since Jul 2016
15 Mar 2024, 01:59
DSTV no help centre
When I made an enquiry multichoice reactivated an old stop order without my permission & I have been struggling to obtain a refund since November last year. I only get to speak to people who do not have the authority and no one ever gets back to me. The amount *******ly deducted from my account is close to R3000.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
15 Mar 2024, 08:57Hi Mike,
We acknowledge receiving your complaint and we are attending to it.
Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it.
Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply15 Mar 2024, 08:57
Official
Hi Mike,
We acknowledge receiving your complaint and we are attending to it.
Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it.
Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
MG
Mike G's updateReviewer Update
23 Mar 2024, 19:00I was contacted by someone from Multichoice who assured me my refund would be credited to my bank account by Tuesday 19th March and that he would confirm on Monday 18th March. Yet once again I've had no feedback and more irritatingly no refund.
MG
Mike G's update23 Mar 2024, 19:00
Reviewer Update
I was contacted by someone from Multichoice who assured me my refund would be credited to my bank account by Tuesday 19th March and that he would confirm on Monday 18th March. Yet once again I've had no feedback and more irritatingly no refund.