AB
Anton B
1 reviews | Active since Feb 2023
12 Sept 2023, 11:56
DSTV NO CUSTOMER SERVICE
The office in Port Elizabeth has closed. I am trying to find out the new address. Looking for a contact telephone number to phone them is a nightmare. None of the telephone numbers on Google work. Phoning the DSTV call centre does not help at all. Give you the same incorrect numbers. Tried to phone head office in Randburg, incorrect numbers.
In the meantime my 89 year old mother is sitting without tv because her decoder is sending a message for her to take it in to the centre.
I am not prepared to make a 60km round trip only to find the offices closed.
This is absolutely pathetic customer service
Helpful (0)
Replies (2)0
Replies (2)DStv (MultiChoice)'s replyOfficial
12 Sept 2023, 12:00Hi Anton,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply12 Sept 2023, 12:00
Official
Hi Anton,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
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Anton B's updateReviewer Update
12 Sept 2023, 12:07I cannot see DSTV's reply
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Anton B's update12 Sept 2023, 12:07
Reviewer Update
I cannot see DSTV's reply
