A
Anonymous
1 reviews | Active since Jan 2020
12 Mar 2016, 20:56
Dstv next one to go
I had the explora installed and its become nothing but a headache. I am seriously considering cancelling dstv as the service is pathetic. Emmanuel disconnected my SD PVR by mistake (conveniently) and now half our house doesnt have tv because escalations, whom I was told would call back within 2 hours has not called back. If its not working tomorrow you can be sure to lose another customer. I am not paying top dollar for this incompetence!! Do not recommend changing over!!! Netflix is looking Very attractive right now.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
13 Mar 2016, 17:17Hello Cindycypm,
We are sorry to hear of your unpleasant experience and of the level of service you experienced in this regard.
Thank you for taking our call today. As per your confirmation, your decoders are now working and your problem was resolved.
We sincerely apologise for the inconvenience caused.
Should you need any further assistance, please contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We are sorry to hear of your unpleasant experience and of the level of service you experienced in this regard.
Thank you for taking our call today. As per your confirmation, your decoders are now working and your problem was resolved.
We sincerely apologise for the inconvenience caused.
Should you need any further assistance, please contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
DStv (MultiChoice)'s reply13 Mar 2016, 17:17
Official
Hello Cindycypm,
We are sorry to hear of your unpleasant experience and of the level of service you experienced in this regard.
Thank you for taking our call today. As per your confirmation, your decoders are now working and your problem was resolved.
We sincerely apologise for the inconvenience caused.
Should you need any further assistance, please contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We are sorry to hear of your unpleasant experience and of the level of service you experienced in this regard.
Thank you for taking our call today. As per your confirmation, your decoders are now working and your problem was resolved.
We sincerely apologise for the inconvenience caused.
Should you need any further assistance, please contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna