DSTV new \rule"is pathetic"""

Good day, today I experienced a issue with DSTV, however when I requested to speak to a supervisor i.e. Clint Schoeman he refused!! He did not even offer to phone back?? Really!! Thank you for excellent customer service that I have to pay for more than R800 per month!! <br> <br> My issue is with the fact that DSTV is refusing to temporary switch of my DSTV as advertised. In the past I could phone and ask to switch of temporary until i return home. however the \new"rule states that i can only completely cancel my dstv subscription. which i am now honestly considering.<br> <br> DSTV have no intention to give any kind of customer service at all.<br> <br> DSTV your service is disgusting!!!"""