FE
Freddie E

1 reviews | Active since May 2014

06 Jun 2023, 10:18

DSTV never fails to disappoint seriously 😔

DSTV can you sort out your issues how can you upgrade me to Premium for a fibre package but the Fibre is not installed and you are charging me put me back on my Compact Plus contract package because I can not pay for something I am not using and now I must waist a lot of airtime calling continuously for this issue to be resolved my life can not revolve around DSTV and their problems please put me back on my Compact Plus contract package of R599 I can not run around and send emails asking for Fibre to be cancelled when I don't have it please DSTV and now my account balance is suddenly R1500 when I am paying my account every month I will rather pay the R599 Compact Plus contract than this redicuolis high payments why must we constantly run to social media to get your attention.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Jun 2023, 10:24
Official
Hi Freddie erens, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
FE
Freddie E's update07 Jun 2023, 15:45
Reviewer Update
You guys must sort your issues out because I will not pay for a Fibre service that I don't have please sort this issue out before my next payment date.