DSTV never cease to amaze me I swear

Item: DStv (MultiChoice)
Rating: 1
Author: Geraldine A

I app**** for an explora ultra, which was approved. Debit order was done and supposed to start on the 15th of March. To my shock this morning service was disconnected. Now I just spoke to an agent and was advised that I was supposed to pay R254 on the 26 of feb. How can I make a payment when I have a contract with u? I ask that u reconnect me and I will make the payment of R254 on Friday as I don't have money. Refusal....why am I not surprised. Anyway pls reconnect or I return your item and cancel the Debi check. I'm still in the period where I can cancel yr service, ASB moet my nie maar maki.

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

12 Mar 2024, 08:26

Hi Geraldine,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

DStv (MultiChoice)'s reply12 Mar 2024, 08:26

Official

Hi Geraldine,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Geraldine A's updateReviewer Update

14 Mar 2024, 08:03

Maar DStv what's your problem huh. U switch on and when in a mood u switch off. Well I'm in a mood too. I'm going to my bank to cancel this Debi check, cause wow. Wat te erg is is te erg hell, I can't deal with yr raggedy BS anymore

Geraldine A's update14 Mar 2024, 08:03

Reviewer Update