RS
RAYMOND S

1 reviews | Active since Aug 2015

30 Jul 2020, 21:00

Dstv negligence

Dstv paid on 28 July. Cut off on 30 July. Pop sent and contact centre phoned twice. Is this member service in South Africa? I am disgusted, especially in these trying times. Am not even in default. This seems to be racially motivated. Please note that they will be responsible for all data and internet costs incurred due to their negligence. So help me God.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Jul 2020, 22:54
Official
Hi Raymond, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Jul 2020, 05:31
Official
Hi Raymond, 

We do assure you, your payment does not reflect on the account. Please send us the proof of payment. You may also send the proof of payment to ***.


Should you require further assistance, please do not hesitate to contact us send us an email at ***.

Kind regards,
DStv: Hello Peter Team.

Best regards,