DSTV needs to be replaced with a more valuable service for SA TV viewers and your agents are TERRIBLE 😞

I have been a customer for so many years. I made payment on the 21st of July and my services are disconnected a week later!!! R628 is a lot of money. I tried to use self service to reconnect but a RUDE woman called LINDIWE who took atleast 10 to 15 minutes for each response which was just so unhelpful she didn't even want to assist. When I asked for a refund then she rudely ended the chat!!! I am very disappointed, I do not need to pay any extra as my payment is for a month. How can one pay R628 for A WEEK viewing. I attended my father's funeral yesterday and this morning I thought I would just watch something to get my mind off my loss to be met with such strain???? NO I want MY MONEY returned and I will join the thousands of customers who have STOPPED using your disgusting services!!! I'm guessing with the new sports season Yoh are trying to get more money out of existing customers 😔