NB
Neil B
1 reviews | Active since Feb 2015
14 Feb 2015, 08:29
DSTV needs competition
For the last two months, I have spoken to \service"assistants from DSTV with regards to R22.00 that seems to just not want to go away. I keep paying what these people tell me to pay and after reconnecting my service"
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Replies (1)
DStv (MultiChoice)'s replyOfficial
14 Feb 2015, 09:11Hello Neilbeukes123,
It is with regret that we learn of the frustration and inconvenience you have experienced with regards to your account being disconnected.Please accept our sincere apologies in this regard.
We confirm that your DStv Family service has been activated, we resolved the matter of the amount mentioned and credit reconnection fee.
Your next payment amount of R185.00 is due on or before the 1st March 2015
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with regards to your account being disconnected.Please accept our sincere apologies in this regard.
We confirm that your DStv Family service has been activated, we resolved the matter of the amount mentioned and credit reconnection fee.
Your next payment amount of R185.00 is due on or before the 1st March 2015
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply14 Feb 2015, 09:11
Official
Hello Neilbeukes123,
It is with regret that we learn of the frustration and inconvenience you have experienced with regards to your account being disconnected.Please accept our sincere apologies in this regard.
We confirm that your DStv Family service has been activated, we resolved the matter of the amount mentioned and credit reconnection fee.
Your next payment amount of R185.00 is due on or before the 1st March 2015
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with regards to your account being disconnected.Please accept our sincere apologies in this regard.
We confirm that your DStv Family service has been activated, we resolved the matter of the amount mentioned and credit reconnection fee.
Your next payment amount of R185.00 is due on or before the 1st March 2015
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Nesta
Best regards,