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1 reviews | Active since Aug 2015
10 Dec 2024, 15:19
DSTV – My part in its downfall.
I paid my DSTV subscription on 03/12/2024 On 04/12/2024 my service was suspended. I contacted the Chat facility on the DSTV web site. They said I should contact *** with copies of bank statements ID number etc. On 07/12/2024 I was informed that my query had been “escalated” for further assistance. It’s now the 10th and still nothing. I will be discontinuing with the DSTV service once this issue has been sorted out
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DStv (MultiChoice)'s replyOfficial
10 Dec 2024, 16:37Hi there,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply10 Dec 2024, 16:37
Official
Hi there,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team