mM
mamokete M
1 reviews | Active since Feb 2021
13 Mar 2024, 11:03
Dstv Mutlichoice
Good day
Our payment date has always been the 10th of every month of which we normarly pay before, in February I could only pay after the 10th which was on the 13th February 2024 and I paid the reconection fee.
I have been sending them proof of payment since that day, they keep reconnecting my services since that , I have a long call log from me to them, mind you they even take about 30minutes putting you on hold before they reconect you.
None of the consults will bother to call you back even if you get cut off, I am sick and tired of Mutlichoice, they have wasted my airtime.
Even now today I called the consultant tells me about their new system, that they do not have accesd to reconnect me.
Deborah Mosito
Helpful (0)
Replies (5)0
Replies (5)
DStv (MultiChoice)'s replyOfficial
13 Mar 2024, 11:14Hi Mamokete,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply13 Mar 2024, 11:14
Official
Hi Mamokete,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
mM
mamokete M's updateReviewer Update
13 Mar 2024, 11:31I await feedback asap...We would like to watch Tv
mM
mamokete M's update13 Mar 2024, 11:31
Reviewer Update
I await feedback asap...We would like to watch Tv
mM
mamokete M's updateReviewer Update
13 Mar 2024, 14:06Its 3hours now , how long does it take? I called again now I am being told to wait for a team leader that went to a meeting to reconnect my services...
mM
mamokete M's update13 Mar 2024, 14:06
Reviewer Update
Its 3hours now , how long does it take? I called again now I am being told to wait for a team leader that went to a meeting to reconnect my services...
mM
mamokete M's updateReviewer Update
18 Mar 2024, 06:04Good day
Its the 18th today, 5 days now and my issue has not been attended too instead I still call every two days and ask to be reconnected.
Its the 18th today, 5 days now and my issue has not been attended too instead I still call every two days and ask to be reconnected.
mM
mamokete M's update18 Mar 2024, 06:04
Reviewer Update
Good day
Its the 18th today, 5 days now and my issue has not been attended too instead I still call every two days and ask to be reconnected.
Its the 18th today, 5 days now and my issue has not been attended too instead I still call every two days and ask to be reconnected.
mM
mamokete M's updateReviewer Update
22 Mar 2024, 18:08Good day
This is unfair treatment from Mutichoice South Africa
This is unfair treatment from Mutichoice South Africa
mM
mamokete M's update22 Mar 2024, 18:08
Reviewer Update
Good day
This is unfair treatment from Mutichoice South Africa
This is unfair treatment from Mutichoice South Africa