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sinazo.ndiko sinazo.ndiko

1 reviews | Active since Jan 2017

09 Apr 2025, 10:05

DSTV MUST JUST CLOSE DOWN CUSTOMER SERVICE THEY DONT KNOW HOW TO DELIVER IT.

I writing here today for the last time , My heart is very heavy the way I continue to be tread by Multi choice. I was using the Openserve DSTV Fibre which didnt go well for me I would spend weeks without the internet and when I call you guy s I would be sent back and forth your agents would tell me that I cannot be transferred to the fibre depart they are the ones that must call me back I would wait till I call again after a day or two but never have those guys returned my calls. I was then referred by one of your mIaganets because they said they would be phasing out the fire services and for the switching but I would have to cancel the fibre and there is an a mount that I would need to pay . and I really switched and I called you to cancel the fibre services and I was told that it was escalated but to my surprise I am still billed for the Fibre that I an not using anymore, and as a matter of fact I think I am tired of DSTV from the time I was using your fibre services I was not treated okay so I want to cancel everything I have not been treated right by you guys ,

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