1 reviews | Active since Feb 2016
Dstv must have competition, I'm really fed up with them
DSTV really need competition. I have compact on pricelock which is R499 monthly plus a showmax subscription ofR45 a month. I had a debit order but realized that the amount deducted fluctuates so I canceled the debit order. They have a self-service through Whatsapp, so before I pay I check how much is due. As usual in March I checked the amount due, to my surprise it was +R800 I told myself that I can't pay that. Since then I did not pay but now and then I checked the amount due, every time I check it it gave me a different amount the amounts were ranging between +R500 to +R900 Today decided to do follow up. Wow! What a long, unclear explanations. And when I asked about the fluctuating amounts they say "The amounts of Wa=hatsapp self services are not always correct" Now I'm sitting with +R900 because their own system is not always correct
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
