AA
Aziz A

1 reviews | Active since May 2012

30 Oct 2021, 16:00

DSTV MUST FALL, THEY ARE *********** AND CANT DELIVER BASIC CUSTOMER SERVICES

have two dstv decoders on my account, both family.

The total monthly debit for both was R408. I called last week to have the HD Decoder cancelled and the standard to remain active. Even though I have had this package for over 5 years I was told that I need to pay R180 to cancel this one package.

However my debit for this month is R705 which no one from DSTV can explain to me why.

I was told last week that it was an error but still the R705 was debited. Last night your Twitter support told me I have a Credit of R331 today I'm told I have a Credit of R81

Than I'm told they will send me statements so I can recon the account, is that not your function and anyway I am still awaiting that email

DsTV is bull ****ting me and giving me the run around. You debited an incorrect amount and I want this resolved asap

I posted a comment on Hellopeter on the 23rd and to date that has not even being responded to.

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