1 reviews | Active since May 2012
DSTV MUST FALL, THEY ARE *********** AND CANT DELIVER BASIC CUSTOMER SERVICES
have two dstv decoders on my account, both family.
The total monthly debit for both was R408. I called last week to have the HD Decoder cancelled and the standard to remain active. Even though I have had this package for over 5 years I was told that I need to pay R180 to cancel this one package.
However my debit for this month is R705 which no one from DSTV can explain to me why.
I was told last week that it was an error but still the R705 was debited. Last night your Twitter support told me I have a Credit of R331 today I'm told I have a Credit of R81
Than I'm told they will send me statements so I can recon the account, is that not your function and anyway I am still awaiting that email
DsTV is bull ****ting me and giving me the run around. You debited an incorrect amount and I want this resolved asap
I posted a comment on Hellopeter on the 23rd and to date that has not even being responded to.
