NL
Nnini L
1 reviews | Active since May 2018
05 Mar 2024, 12:58
DSTV MUST FALL!!!!!!!!
I never thought this year I will still be dealing with Your incompence and ******* service. This is why I cancelled last year and You still tell me I owe R1700. How ? My daugher took the modem contract and paid over R800 last month and 2 weeks + later data is not loaded. She topped it up with 10gb and when she got home after work that evening the data wasnt loaded and when we call she was told its finished. Wgat **** are you running. Check how many Facebook messages I have sent yout facebook team to be told every damn day that its escalated and you facing backlog. This is the 3rd week. You dont care about your customers and You disrespect Us as customers. We work for our money and hard. You are the worst service provider.
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
05 Mar 2024, 13:07Hi Nnini,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply05 Mar 2024, 13:07
Official
Hi Nnini,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
NL
Nnini L's updateReviewer Update
05 Mar 2024, 14:07Noooooo thats all You ever say. You never fox anything ot resolve anything but when someone doesnt pay or is late by an hour you are quick to cut them off. Yoi are running a **** and I am tired. How many years have I been complaining? I have so many products from You to show I was supporting You and being a loyal customer but You treat us like trash.
NL
Nnini L's update05 Mar 2024, 14:07
Reviewer Update
Noooooo thats all You ever say. You never fox anything ot resolve anything but when someone doesnt pay or is late by an hour you are quick to cut them off. Yoi are running a **** and I am tired. How many years have I been complaining? I have so many products from You to show I was supporting You and being a loyal customer but You treat us like trash.
NL
Nnini L's updateReviewer Update
06 Mar 2024, 21:47Data is STILL NO LOADED EVEN AFTER YOU PROMISED TO LPAD MY DAUGHTER'S DATA THAT SHE PAID FOR LAST MONTH AND THAT YOU OWE HER PLUS THE 10GB SHE FIRST TOPPED UP WITH AND YOU SAID YOU LOADED IT BUT YOU DDNT AND SHE ASKED YOU YOLDHER ITS FINISHED. HOW CAN 10GB BE FINISHED WITHIN HOURS WHEN IT WASNT EVEN USED BY MORE THAN AN HOUR FOR WHATSAPP? STOP ****MING PEOPLE..I HONESTLY WISH MY DAUGHTER HADNT TAKEN THIS DAMN DATA CONTRACT. I WILL NEVER REFER YOU TO ANYONE AND WILL MAKE SURE ALL MY FAMILY AND FRIENDS AND EVERYONE I CAN TELL TO CANCELOFTHEY STILL HAVE CONTRACTS WITH YOU. WE PAY FOR SERVICES NOT RENDERED AND BE SENT FROM PILLAR TO POST, LIES AFTER LIES. SO DISRESPECTFUL. ******* COMPANY AS ALWAYS.
NL
Nnini L's update06 Mar 2024, 21:47
Reviewer Update
Data is STILL NO LOADED EVEN AFTER YOU PROMISED TO LPAD MY DAUGHTER'S DATA THAT SHE PAID FOR LAST MONTH AND THAT YOU OWE HER PLUS THE 10GB SHE FIRST TOPPED UP WITH AND YOU SAID YOU LOADED IT BUT YOU DDNT AND SHE ASKED YOU YOLDHER ITS FINISHED. HOW CAN 10GB BE FINISHED WITHIN HOURS WHEN IT WASNT EVEN USED BY MORE THAN AN HOUR FOR WHATSAPP? STOP ****MING PEOPLE..I HONESTLY WISH MY DAUGHTER HADNT TAKEN THIS DAMN DATA CONTRACT. I WILL NEVER REFER YOU TO ANYONE AND WILL MAKE SURE ALL MY FAMILY AND FRIENDS AND EVERYONE I CAN TELL TO CANCELOFTHEY STILL HAVE CONTRACTS WITH YOU. WE PAY FOR SERVICES NOT RENDERED AND BE SENT FROM PILLAR TO POST, LIES AFTER LIES. SO DISRESPECTFUL. ******* COMPANY AS ALWAYS.
NL
Nnini L's updateReviewer Update
07 Mar 2024, 17:32I would like to thank Danisile from Dstv multichoice for working on this with my daughter and keeping in contact with her and I do bdlieve she went above and beyond to msle sure my daughter gets her data loaded and to resolve this to my dauhters satisfaction.
NL
Nnini L's update07 Mar 2024, 17:32
Reviewer Update
I would like to thank Danisile from Dstv multichoice for working on this with my daughter and keeping in contact with her and I do bdlieve she went above and beyond to msle sure my daughter gets her data loaded and to resolve this to my dauhters satisfaction.