MD
May D

1 reviews | Active since Sept 2015

28 Jun 2021, 16:28

DStv must fall.

I received a message from DStv that my account will be debited on the 1st July 2021. I don’t even have an account. After calling them I found out that my account has been activated, I did not activate it. I’m trying to resolve this problem as I don’t want to go through the hassle of trying to reverse a debit order. Four calls and still holding, no answer. Terrible service is an understatement!!!!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Jun 2021, 16:40
Official
Hi May, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
MD
May D's update29 Jun 2021, 16:08
Reviewer Update
Many thanks to Peter at DStv for contacting me and resolving the problem with great efficiency, your help was much appreciated.