Dstv Must fall

I walked into the contact center and I saw the ad for price lock option on compact for R380 including extra View. The lady that was assisting me advised that the package was unavailable, she called her supervisor ,he tried to assist and failed , he then suggested I take another package instead and call center to give me that option . A week later I contacted the call center and the lady advised that they are running a special and she can give me that same package for R318 , that's what I agreed and she activated that package for me . Came time to pay my bill is sitting at R759 . I didn't pay and went back to the contact center and they advised that there's nothing they can do . I emailed *** , a guy contacted me and advised me after providing the pictures and recordings that he will give me that package . He calls a few days later and advised that the IT dept does not have that package any longer and there's a technical error . I told him as a consumer I should be given what was advertised and what was promised to me . He then says he will give me 3 months subscription for me and then he will call me to chose another package . One month later my services is suspended .