Dstv must fall

They disconnected my service 7 days early in may... i decided to wait for the day i usually pay them which is the 27th, then i went and paid the amount including reconnection fee... Now 4 days later my tv is off again and when i call the lady cant help she keeps putting me on hold. 4 calls later they trlling me the money i paid on the 27th was for last month? Since when does multichoice work like that? . On the app it says i only have to pay on the 27th this month, but Apparently the consultants have a different view cos they say i must pay now for june including reconnection fee again... I'm so fed up with multichoice they don't even call you back to try clear the problem noooo they move on to be unhelpful to the next customer.. This is why people move to Netflix ..