DStv must fall
<p>I am a premium dstv account holder from 2013 and never had problems. Lately dstv is just giving me problems with signal. I paid R1200 yeaterday to fix the problem but today the problem is back. Nobody at the call centre can help. All that they say is to take the decoders in. It will cost me more to fix it than to buy a new decoder. I don't know what the issue is with dstv but I am sick of it. I pay a heep of money for the service every month and also rent boxoffice but when you have problems you don't get service back. I can see know why everyone is leaving dstv fot internet. I might just do the same. </p>
Dear Pieter Warnich
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv : Hello Peter Team
Best regards,
Dear Pieter Warnich
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv : Hello Peter Team
Best regards,
Dear Pieter
We would like to take this opportunity and thank you for bringing your query to our attention.
As discussed, our technical team will contact you after 17h00 to try assist you with with the error.
Should there still be no change then kindly reply back with the installer's name and contact number who came to check your installation for us to escalate further.
Should you require further assistance, we are here to assist.
Kind regards
Lebogang
Best regards,
Dear Pieter
We would like to take this opportunity and thank you for bringing your query to our attention.
As discussed, our technical team will contact you after 17h00 to try assist you with with the error.
Should there still be no change then kindly reply back with the installer's name and contact number who came to check your installation for us to escalate further.
Should you require further assistance, we are here to assist.
Kind regards
Lebogang
Best regards,
Hallo Lebogang.
Your team tried to help me but could not solve the problem. I took both decoders in for testing and both are working good.
Here is the details of the installer:
Megavolt tv & radio
**********
Email **********
I am not going to pay call out fee again. They should have fixed the problem the first time.
Regards
Hallo Lebogang.
Your team tried to help me but could not solve the problem. I took both decoders in for testing and both are working good.
Here is the details of the installer:
Megavolt tv & radio
**********
Email **********
I am not going to pay call out fee again. They should have fixed the problem the first time.
Regards
Dear Pieter
We tried contacting your today at 11h00 to no avail.
Kindly respond privately with the installer's details, when posted public the information gets greyed out.
Should you have any further questions, do not hesitate to contact us.
Kind regards
Lebogang
Best regards,
Dear Pieter
We tried contacting your today at 11h00 to no avail.
Kindly respond privately with the installer's details, when posted public the information gets greyed out.
Should you have any further questions, do not hesitate to contact us.
Kind regards
Lebogang
Best regards,
Megavolt tv and radio
***
Email ***
Megavolt tv and radio
***
Email ***
I am considering to cancel my dstv now, because dstv said they would help me and a week has gone by wihout any response.
I am considering to cancel my dstv now, because dstv said they would help me and a week has gone by wihout any response.