# DSTV MUST FALL

Can the call centre give customers a reference no, so we can know they did their job? 1st week in Oct I phoned to diconnect a extra view. It was never done. I tried to send a e-mail from my mail( so I can have proof), it came back. My dish was just disconnected. I phoned and was told I am in arrears because the premuim went up in Apr. Received NO notice or statements for a year. Selfservice cant link smartcard to my profile since Oct......still not fixed. I paid the R31.00 per month that was short. They have switched my decoder off 3 times this week. Now I found out THEY activated PVR functionality. ?... I NEVER ACTIVATED IT. My PVR CAN NOT record, because I DO NOT have an extra eye on the dish.... They want me to pay for a service I Never asked for or activated. They can see on their system I Can Not Record.... My dish is Off again ..... and I paid for a service I am not receiving.... The last person I spoke to said the will investigate. ?... I wish someone can start a revolution : # DSTV FEES MUST FALL.