Dstv must come collect they

Multi choice is ******** people with their 24 moth pricelock a3 decorder, they deliver the decoder and provide the installer, after the installation the decoder keeps on rebooting, then they say they have said it in the contract that if the decorder doesnt play i must take it to randburg said one of their team leaders nomusa buth.. I never watch the decoder yet i have to take it back wheras it was delivered. This is bull@&$@