NR
Nadine R

1 reviews | Active since Jul 2014

30 Apr 2017, 12:47

Dstv music channels terrible!

<p>Absolutely NO variety!! The music channels consists of rap/hip hop and old 90's channel!! Where's the new music/dance charts from UK and America, where's the variety, a bit for eveyone to enjoy?!</p> <p> </p> <p>Extremely unfair DSTV! What are we paying for??!!</p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 May 2017, 08:17
Official

Dear Nadine

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply01 May 2017, 11:03
Official

Good day Nadine

Thank you for taking the time and share your feedback with us.

We do offer a variety of music channels however it depends on the package you're subscribed to. Currently, there's nine DStv music channels including gospel. Also, you can get the latest music/dance charts from UK and America on Trace channel 325 and MTV Base channel 322.

For this reason, we highly recommend that you visit our website on www.dstv.com for more information. You will find a list of packages, channels per package and prices. This way you'll make an informed decision even to possibly upgrade the current package.

Please do contact us should require any further assistance.

Best regards

Dinah

NR
Nadine R's update01 May 2017, 16:52
Reviewer Update

Hi Dinah, we have the full dstv package, so therefore we have access to all music channels. When I sent this complaint yesterday, all the music channels (excluding gospel music and 90's channels) were rap/hip hop. I kept going to to see if the music had changed to more variety eg dance/commercial/latest charts etc......but they were all rap/hip hop (I am referring to music videos) Dstv has all these music video channels but no variety. Surely each of these channels at any same time should NOT only be playing rap/hip hop.....a bit unfar don't you feel?!?!?!