DSTV MULTICHOISE NO CUSTOMER SERVICES

I had a problem with my Catch up and phoned Dstv Multichoise. The lady was really not very friendly. I did exactly what she instructed me to do ...8 days ago. Since then I now have no TV. I phone in on a daily basis over R300 airtime and only get promised they escalated the problem and their team will phone me back. Still waiting no communication from them over a week. But My account is paid every month? You wonder why lots of people are canceling their DSTV because there is no Customer Service so why should you be supported then? I am paying for something I can't use and not even receiving customer service? I was promised by the last lady who escalated it to the senior team for the 4th time and confirmed my phone number that someone in their technical team will phone me back ...Still waiting ...been 2 days after a week already. Seriously DSTV Multichoise ... You really dont take your jobs or customers seriously. Very disappointed after being a customer for how many years!!!!!