DStv (MultiChoice)PRICE LOCK

I had to click 1 STAR to get to the review section although they do not even deserve a single star

This is a Pricelock account

Below emails addressed to DSTV and no courtesy of a response from them now am I reconnected

Good Morning Nonkululeko

The above matter and trailing emails, refer.

Our DSTV has once again been cut!!!

This is now becoming a most frustrating and expensive exercise as we do not have the funds to call personally at your Randburg Offices in order to resolve this matter nor do we have airtime to hold on the telephone forever, to be assisted.

Correct me if I am wrong:

• Our instalment is R859.00 per month plus R35.00 for insurance on 1 decoder • We pay R1000 pm • Our instalment is due on or before the 7th of each month. Is this correct? What date is it today, 26 September 2019. We are yet again cut!!

DSTV/MNET is becoming worse than ESKOM!!

I shall be pleased if you will kindly investigate and assist to have us reconnected – kindly note that we will NOT pay any reconnection fees.

Hereunder for your information and records emails addressed to Mr Samson which to date the writer has not had the courtesy of an acknowledgement nor a reply.

I would like to express my appreciation for your assistance and help herein.

Kindly acknowledge receipt.

Kind regards CHARMAINE ISAACS

EXTREMELY URGENT

Good Day

Despite my trailing emails, various telephone calls made to your call centre and whatsapps sent, my DSTV is still NOT reconnected!!

I am taken aback at the UNPROFESSIONAL behaviour of EVERYONE at Multichoice/DSTV etc..

You are quick to cut but not quick to reconnect. This should be your SLOGAN!!

Please, please Mr Samson I need my DSTV to connected IMMEDIATELY or at least favour me with your response and an explanation as to why we were cut in the first instance. Now they say I owe them R1300 some odd.