Dstv multichoice you’re such a bully.
I honestly don’t know what to say or do anymore. I recently spoke to a dstv consultant regarding the query I still have. I was billed a R1128 for the month of July which is totally unbelievable because I’m on a compact package. The consultant advised me to pay what I normally pay and the issue will be fixed without services being cut off. To my surprise, on the 1st my viewing was stopped and I was expected to pay the remaining balance which is not even my problem. I want my money back, I want to be refunded the extra money I paid. I feel ******, I can’t pay R579 which I don’t know where it comes from. I demand a statement to proof that I owed R1128 for compact. Dstv I’m tired of your poor service.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
03 Aug 2021, 01:38Hi Nomthandazo M,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Aug 2021, 01:38
Official
Hi Nomthandazo M,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
's updateReviewer Update
04 Aug 2021, 12:55I’m still waiting for feedback or should I take my matter to the ombudsman?
's update04 Aug 2021, 12:55
Reviewer Update
I’m still waiting for feedback or should I take my matter to the ombudsman?
's updateReviewer Update
25 Aug 2021, 12:55Hi,
For how long are you planning to ignore me, I’m still waiting for feedback. Month end is nearing and I’ll be expected to pay ridiculous amount yet again because you’re failing to do what’s right.
For how long are you planning to ignore me, I’m still waiting for feedback. Month end is nearing and I’ll be expected to pay ridiculous amount yet again because you’re failing to do what’s right.
's update25 Aug 2021, 12:55
Reviewer Update
Hi,
For how long are you planning to ignore me, I’m still waiting for feedback. Month end is nearing and I’ll be expected to pay ridiculous amount yet again because you’re failing to do what’s right.
For how long are you planning to ignore me, I’m still waiting for feedback. Month end is nearing and I’ll be expected to pay ridiculous amount yet again because you’re failing to do what’s right.