DSTV (Multichoice) very poor service!

The DSTV (Multichoice) saga still goes on. After my review on Hellopeter dated the 28 Oct 2020, I had a representative from DSTV call me with empty promises. He even rep**** to my review. (see below) Told me that he would get back to me the very next day. Wishfull thinking on my part. I took a 12 month pricelock contract in Dec 2019. Contract ends at the end Nov 2020. I however discovered that I have a contract that end in 1 month and another that ends in 7 months. This is the kind of absurdness that goes on with the provider. The extra account impacts on my credit rating. Why should my name be tarnished because someone cannot do their work properly. To date I have not had anyone contact me after the promise made to me (see below) and after numerous calls to the provider who famous words are "I have escalated the matter".

"DStv (MultiChoice)'s reply: 28 Oct 2020, 18:38

Hi Raj,

It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.

Kindly note that as per our telephone conversation, I have escalated the matter to the PriceLock department for an investigation and will provide feed back on 29 October 2020.

Kind Regards, DStv: Hello Peter Team"