DM
Danie M
1 reviews | Active since Apr 2020
15 Nov 2021, 14:50
Dstv Multichoice useless
Our service was disconnected over the weekend. However the service at our holiday house which falls under the same account was still running. We tried phoning and even paid the account again but to no avail. We are now ahead on our payments but still have no service. The helpline was useless they couldn’t help us at all. Very frustrating.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
15 Nov 2021, 16:03Hi Danie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply15 Nov 2021, 16:03
Official
Hi Danie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
16 Nov 2021, 14:26Hi Danie,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Kindly be advised that the services on your account are currently active at your Residential and Holiday home.
We have reversed the reconnection fees charged to your account.
Kind regards,
DStv: Hello Peter Team
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Kindly be advised that the services on your account are currently active at your Residential and Holiday home.
We have reversed the reconnection fees charged to your account.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply16 Nov 2021, 14:26
Official
Hi Danie,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Kindly be advised that the services on your account are currently active at your Residential and Holiday home.
We have reversed the reconnection fees charged to your account.
Kind regards,
DStv: Hello Peter Team
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Kindly be advised that the services on your account are currently active at your Residential and Holiday home.
We have reversed the reconnection fees charged to your account.
Kind regards,
DStv: Hello Peter Team
Best regards,