DSTV MultiChoice the worst company EVER!!!!!!!!!!!

Dstv MultiChoice is the worst company I have ever come across, I have called into their customer service countless times but none of the agents seem to know what they are doing, i have sent emails with no response my husband has sent and sms as we were told to do so and still nothing.

My Decoder has been put off now for about 9-10 times already with no real reason why, I have never missed a payment with DStv ever and this keeps happening in less then a month they put my decoder off about 10 times now.

i have held onto their lines countless times escalated countless times i have requested managers call me and still nothing i have waited for Denver and Nicholas to call me and still no calls i have spoken to Amanda who was telling me reasons why the amount keeps going up and it makes no sense because I am on the price lock service so don't understand why they only stated charging me extra since august without my consent, I then spoke to Itumeleng Segaloe who assured me it was resolved and I will not get billed extra as it was mistake and that my decoder will not be put off again and guess what it was disconnected again.

I am extremely frustrated and have wasted money and airtime while holding countless times on the lines of Dstv and still no help.

I will be taking this to every social media platform starting with Facebook before the end of the day if Dstv cannot give me a call and get their agents and manager better training cause none of them can tell what is happening they all *********** and this should take some serious looking into.