KT
Kamohelo T
1 reviews | Active since Oct 2021
10 Aug 2023, 08:58
DStv (Multichoice) still has not paid my refund in over 2 months now of back and fourth.
Me again, DStv has not paid my refund. Just called and the lady I spoke to said she can see credits in my account, but she is not able to process, the system does not allow her.
After submitting the initial complain here, another lady called me on the 27th July and said the money will be paid into my account after 7 days, but I am still waiting and after calling today, I could not get help.
DStv has the worst customer service, that is my experience.
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
10 Aug 2023, 09:10Hi Kamohelo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply10 Aug 2023, 09:10
Official
Hi Kamohelo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
