JM
Jeffrey M
1 reviews | Active since Aug 2011
03 Apr 2020, 08:10
Dstv (Multichoice) *****ing and overcharging clients!!!
i wrote a review earlier in the week that i received an sms saying i will be charged R549. How when i am on dstv access. The response from you was that i will only get charged R120 for the package. I have never been in arrears as i have debit orders. Today i get charged R279.!!! I want a full refund and my service to be cancelled . I will not deal with such incompetence and theft from a business!
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
03 Apr 2020, 08:16Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Apr 2020, 08:16
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
JM
Jeffrey M's updateReviewer Update
03 Apr 2020, 08:21Please refund it. Why was more money taken in the first place.
JM
Jeffrey M's update03 Apr 2020, 08:21
Reviewer Update
Please refund it. Why was more money taken in the first place.
JM
Jeffrey M's updateReviewer Update
03 Apr 2020, 09:09Whats the best way to request a refund as I have been on hold on the phone once again over 40min then call gets cut.
JM
Jeffrey M's update03 Apr 2020, 09:09
Reviewer Update
Whats the best way to request a refund as I have been on hold on the phone once again over 40min then call gets cut.