1 reviews | Active since Jul 2020
DSTV multichoice ****
DSTV(MultiChoice) is a ****, they called me in December 2022 selling me the price lock package, they said i will get free extra view if I upgrade. I took them up on their offer, i was billed correctly in December and January 23, but in February they billed me R2750,for a premium package. I called to enquire and they said I have 2 premium packages, Like who does that!!!, so i told them to reverse this and bill me properly and their agents don't even know how to resolve this mess yet they all acknowledge the mistake, I call them everyday buy I get put on hold for an hour before they drop my call. so in addition to paying the R2700, I also get a cellphone bill of about R100 per day as a result of being on hold for the past 7 days. At this point i don't even want this package anymore, they can disconnect me if they want.. I am not doing this DSTV anymore. Ill stick with streaming
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
