DSTV Multichoice refuses to speak to their customers

It is my second complaint about DSTV MultiChoice. No answer from this company after my first complaint. I can't phone MultiChoice to speak to a consultant about my account. No answer. I can't contact them online. HOW DO I SPEAK TO MULTICHOICE?? Does DSTV now refuse to speak to their customers? I am now convinced that DSTV Multichoice does not care about their customers.