AR
Anita R

1 reviews | Active since Nov 2016

17 Nov 2016, 10:06

DSTV Multichoice price lock deal

<p>I was contacted on the 4th of November by Caleb, as i app**** for the price lock deal, everything was approved, then it was a problem because of the bank account was in my husbands name, numerous calls and emails further all documentation has been sent to multichoice, and still nothing no sms or anything as to when this decoder will actually be delivered, i am utterly disgusted with the service from Multichoice, why run a special if you cannot make ends meet!</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Nov 2016, 10:45
Official

Dear Anita Le Roux

We acknowledge receiving your query. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Nov 2016, 14:13
Official

Good day Anita Le Roux

Thank you bring this matter to our attention.

Please accept our apologies for the level of service you received in this regards

We have escalated your concerns to our Price Lock department for urgent assistance.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Kind regards

Rupert