1 reviews | Active since Dec 2020
DStv MultiChoice poor service
DStv has messed up my credit score, because they Made an error by delivering 3 explorer decoders and they charged me for all 3. I have been reversing the 2000 and 3000 charges on my account for 2 months running On the 4/12/2020 they finally wrote letter apologizing for inconvenience. When I went to car dealership to get my car, they asked me to ask DStv to produce same letter on letterhead and stamped so to prove that it was not my fault but error. Till now I'm still waiting. Their favourite word is ma'am I will escalate this matter. I am not the only one with this problem, so I have had enough of this kind of behaviour and I have contacted SABC, thank God they are willing to help. If anyone is on the same boat contact on my email ***. so you can share your story. With SABC. THERE'S 8 OF US
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Good afternoon
Firstly let me thank you for helping me reach MultiChoice so quickly , what took me 2 months you did it in 30 minutes
MultiChoice did write to me but forgot to state clearly how much monthly do I pay for my DStv subscription.
The car dealership needs to know my monthly subscription, so that they can calculate my affordability.
Please help
---------- Forwarded message ----------
From: gail ceza <***>
To: Hellopeter <***>
Cc:
Bcc:
Date: Sat, 12 Dec 2020 15:54:29 +0200
Subject: Re: DStv (MultiChoice) has rep**** to your review.
----- Message truncated -----
Good afternoon
Firstly let me thank you for helping me reach MultiChoice so quickly , what took me 2 months you did it in 30 minutes
MultiChoice did write to me but forgot to state clearly how much monthly do I pay for my DStv subscription.
The car dealership needs to know my monthly subscription, so that they can calculate my affordability.
Please help
---------- Forwarded message ----------
From: gail ceza <***>
To: Hellopeter <***>
Cc:
Bcc:
Date: Sat, 12 Dec 2020 15:54:29 +0200
Subject: Re: DStv (MultiChoice) has rep**** to your review.
----- Message truncated -----
Thank you for your response. Kindly note that in the letter you wrote, you did not specify how much I pay for my monthly subscription for DSTV. Because of the wrong deductions which were made on my account, the car dealership also wants to know the right amount I'm charged monthly.Your anticipated courtesy and cooperation will be greatly appreciatedShow quoted text
Thank you for your response. Kindly note that in the letter you wrote, you did not specify how much I pay for my monthly subscription for DSTV. Because of the wrong deductions which were made on my account, the car dealership also wants to know the right amount I'm charged monthly.Your anticipated courtesy and cooperation will be greatly appreciatedShow quoted text