Dstv multichoice poor service

Dstv multichoice billed me incorrectly since Jan 2023..im on a price lock... So they saw their mistake and confirmed it but did not reverse it... Every 5th day my services are cut off and I have to call them and go through the same explanation again...mind you that I'm on premium package with 2 extra views... It's frustrating, I'm even thinking of canceling them for good... Poor service