IS
Ivan S
1 reviews | Active since Oct 2015
14 Feb 2022, 08:52
DSTV (MULTICHOICE) - PLEASE PAY BACK MY MONIES!
Dear DSTV / Multichoice.
I recently almost made a deal with you on a new DTSV Explorer - but decided not to go ahead - happy with the current services.
The Technician visited my house on Monday , 20 December 2021 in order to install the new DSTV Explorer - at that time - I have cancelled the deal.
I contacted the call centre to update on the matter.
Now DSTV is deducting my monies - where there is no deal.
DSTV - PLEASE PAY BACK MY MONIES!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
14 Feb 2022, 11:08Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply14 Feb 2022, 11:08
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
IS
Ivan S's updateReviewer Update
09 Apr 2022, 11:21Dear DSTV - we are still waiting on your response. We will not rest until this matter is resolved. My wife went into your offices in Kimberley yesterday (08 April 2022) spent almost two hours and hoped that the matters of the account could be resolved. We just paid DSTV today an amount of R2190.80, instead of R866.30 by error - whilst disputing the money still needed to be paid back to us - DSTV/MULTICHOICE - "PLEASE PAY BACK OUR MONEY URGENTY SINCE DECEMBER 2021".
IS
Ivan S's update09 Apr 2022, 11:21
Reviewer Update
Dear DSTV - we are still waiting on your response. We will not rest until this matter is resolved. My wife went into your offices in Kimberley yesterday (08 April 2022) spent almost two hours and hoped that the matters of the account could be resolved. We just paid DSTV today an amount of R2190.80, instead of R866.30 by error - whilst disputing the money still needed to be paid back to us - DSTV/MULTICHOICE - "PLEASE PAY BACK OUR MONEY URGENTY SINCE DECEMBER 2021".